Medical Solutions Supplier stands above our field as a total service solution for physicians dealing with patients engaged in chronic care situations. It can be difficult to treat resistant conditions such as chronic wounds and edema. Frequently, patients can go months and even years with little or no improvement in their overall condition. The success of our products in these difficult cases is why Medical Solutions enjoys such long-standing relationships with the physicians we work with across the country. We enjoy taking your most challenging cases and offering solutions where other modalities have failed.
As part of a total solution, we offer both the equipment and the care required for its use. Medical Solutions Supplier provides gradient, sequential pneumatic compression therapy devices (pumps) for the control and management of lymph edema and edema caused by venous insufficiency. Our pumps are a recommended adjunctive treatment for the healing of stasis ulcers, chronic wounds and grafts, and for the prevention of deep vein thrombosis. Furthermore, case studies show that patients who use compression pump therapy as part of their treatment show greatly improved results and faster rates of healing than those who omit this essential aspect of their treatment.
(See clinical case studies on this topic)
"Since using these devices, our patients have reported fantastic results. My representative made ordering the device simple and gets it to the patient quickly and teaches them how to use it."
- D. Shin, M.D.
"It is amazing the difference in swelling after our patients start using the lymphedema pumps. Medical Solutions is wonderful to work with."
- B. Anderson, LPN
Our level of service, from diagnosis to delivery and beyond, differentiates us from other medical equipment suppliers in this industry. Initially, one of our nationwide, local representatives will work with you to help determine the best product for your patient’s condition. As experts in Private Insurance and Medicare coverage, we then deal directly with the insurance carrier to find the best coverage for the patient’s product. It is our policy to make sure that any person in need of a pump receives one. Period.
A full time, local rep will personally deliver the pump to your patient, demonstrate its use and sit with them through a full session so that all of their questions and concerns are addressed. We offer progress charting and progress reports throughout their treatment as needed and our reps are available to your patient for questions and assistance throughout the process.
Our total solution approach is one of the contributing factors in the success of your patients. They are fully educated in the proper use of the pump; and we make the process easy for them and for you. Our core value is based on improving the quality of life for people in need. It is our goal to treat every patient with the utmost respect, care and attention to rights, well-being and proper education about their therapy at any level. See a more detailed process list below for more information.
Call us today and we’ll put you in touch with a full time, local rep to help you through our entire process as detailed below.
1. Determine diagnosis: Medical Solutions Supplier provides the Rx forms (as shown below) with the Medicare approved causality for Lymph Edema and Edema/wounds/ulcers caused by Venous Insufficiency. Office notes and patient demographics are needed to support the diagnosis and prescription. The rep will assist in completing this step if needed.
2. Medical Solutions Supplier processes all billing for the equipment, whether with Medicare, government programs or private insurance. It is our goal to minimize or eliminate any out of pocket patient expense. The patient will own the equipment.
3. Medical Solutions Supplier will follow up with the patient and doctor(s) in the approval process to build the case for authorization and show medical necessity. The authorization process may take as little as one day or as long as several weeks depending on the coverage.
4. Upon Authorization, the equipment is sent to our local rep for delivery.
5. The local rep for Medical Solutions Supplier contacts the patient and/or doctor’s office to arrange delivery. In either case, the rep personally delivers the device to the patient.
6. At delivery, the rep will apply the device on the patient and run through a complete therapy session.
7. Measurements are taken pre and post therapy to establish a baseline and to further document medical necessity. A thorough explanation of the equipment and the process is performed and careful observation is made to assure comfort and proper performance of the therapy. The findings are documented and delivery completed with the patient signing of the documentation.
8. Documentation of the therapy session is sent to the doctor(s)’ office and Medical Solutions Supplier as well as the patient’s insurance company.
9. The Local Rep will follow up with the patient to make sure that there are no questions about the therapy, the equipment or it’s effectiveness and will report any problems to the company and doctor(s)’ office.
Contact Medical Solutions Supplier to schedule an in-service with a local rep. We are dedicated to helping you provide effective solutions for your patients.
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