Medical Solutions works with therapists across the country who treat patients suffering from chronic conditions such as edema, lymphedema, and complications associated with venous disorders such as Chronic Venous Insufficiency (CVI). As a supplier of care and equipment for Compression Pump Therapy, we work with patients, physicians and therapists to create a total care solution for patients.

Statistically, as well as with patients we see, a combination of professional therapy and compression pump treatment will yield the most improvement and the fastest recovery. As such, Compression Pump Therapy, specifically with pumps that provide safe, gradient, segmental, pneumatic compression therapy can be an effective adjunct to the treatment that your patients receive in therapy and has been shown over and over in clinical studies as one essential element in the total treatment and therapy care of patients suffering from the effects of edema, lymphedema and other long term conditions.

Throughout the process we work with you as a partner in the health, healing and wellbeing of your patient. Our core value is based on improving the quality of life for people in need. It is our goal to treat every patient with the utmost respect, care and attention to rights and well-being.

Every patient who has undergone surgeries such as mastectomies and is experiencing lymph complications should have an understanding of manual processes such as MLD to clear lymphatic channels prior to using a compression pump. As MLD therapy opens the channels to evacuate fluid and reduce swelling, compression therapy pumps continue this process, moving fluid out of the affected area and giving you better overall results with your patients. As such, we enjoy reciprocal relationships with many therapists and are happy to refer patients that come to us through physicians or other channels to a therapist in their area.

After therapies such as Manual Lymph Drainage have done their work to open the channels to evacuate fluid and reduce swelling, compression therapy pumps continue this process for longer periods of time in a highly controlled fashion, giving you better overall results with your patients.

There are basically two ways that we recommend incorporating compression pump therapy into the overall therapy plan for your patients: as an adjunct to ongoing therapy and as part of an ongoing plan for patients in order to continue their progress after their therapy sessions are finished.

Ordering Pumps for Your Patients
Home use is recommended as an adjunctive treatment in most cases. Medical Solutions can supply pumps for your patients’ home use with little or no out-of-pocket cost to them. Once you contact us, we then work directly with the patient and their physician in order to get the prescription needed and documentation required by the insurance company. As experts in private and Medicare coverage, we then deal directly with the insurance carrier to find the best coverage for the patient’s product. It is our policy to make sure that any person in need receives a pump. Period. Typically, Medical Solutions accepts the reimbursement as payment in full and does not bill the patient. The patient fully owns their equipment.

See a more detailed process list below for more information.

Call us today and we’ll put you in touch with a full time, local rep to help you through our full process as detailed below.

1. Determine diagnosis: Medical Solutions provides the Rx forms (as shown below) with the Midicare approved causality for Lymph Edema and Edema/wounds/ulcers caused by Venous Insufficiency. Office notes and patient demographics are needed to support the diagnosis and prescription. The rep will assist in completing this step if needed.
2. Medical Solutions processes all billing for the equipment, whether with Medicare, government programs or private insurance. Typically, Medical Solutions accepts the reimbursement as payment in full and does not bill the patient. The patient owns the equipment.
3. Medical Solutions will follow up with the patient and doctor(s) in the approval process to build the case for authorization and show medical necessity. The authorization process may take as little as one day or as long as several weeks depending on the coverage.
4. Upon Authorization, the equipment is sent to our local rep for delivery.
5. The local rep for Medical Solutions contacts the patient and/or doctor’s office to arrange delivery. In either case, the rep personally delivers the device to the patient.
6. At delivery, the rep will apply the device on the patient and run through a complete therapy session.
7. Measurements are taken pre and post therapy to establish a baseline and to further document medical necessity. A thorough explanation of the equipment and the process is performed and careful observation is made to assure comfort and proper performance of the therapy. The findings are documented and deliver completed with the patient signing of the documentation.
8. Documentation of the therapy session is sent to the doctor(s)’ office and Medical Solutions as well as the patient’s insurance company.
9. Rep will follow up with the patient to make sure that there are no questions about the therapy, the equipment or it’s effectiveness and will report any problems to the company and doctor(s)’ office.

We recognize that compression pump therapy is only one aspect of a larger treatment plan for the ideal management and/or rehabilitation of a patient. Consequently, we are always looking for therapists to refer patients to throughout the country who can provide that aspect of care and demonstrate proper home techniques to improve their results and overall quality of life.
If you are interested in participating in our referral program, or in more information about compression pump therapy, contact us today.
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